FAQ  /  Orders
How to cancel an order?


It depends on two circumstances.

a. If you have already paid for it, but haven't received any shipping notification, then you can cancel it by Clicking Cancel Order. If the items have alrealdy been shipped out, you CANNOT cancel the order but two ways are available for you:receive the items and keep it if you like or receive the items first and then contact us to refund or return. Please note that if your refuse to receive the package, it will be destroyed by the delivery company.

b. If you haven't paid for the order, you may choose to: leave it alone and it will be cancelled after 24h by our system or clicking Cancel Order by yourself.

Have more questions? Contact us.
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