FAQ  /  Delivery
Why haven't I received my package?


After receiving your payment, you order will be processed, after which the package will be sent out. Therefore,total delivery time includes processing time and delivery time. Please be patient to wait for your package, or you may track the logistics by clicking on "Traking Order Details" on your order page.

If you have waited longer than estimated, please contact our customer service team for help. For more details, please refer to Shipping Info.

Have more questions? Contact us.
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